nepatec Kundenportal
  1. nepatec Kundenportal
  2. GDV & BiPRO

GDV & BiPRO

Willkommen! Sie können aus den bereitgestellten Optionen eine GDV & BiPRO Anfrage auswählen.

  • Vertragsdatenaufbereitung

    Allgemeiner Support zur Lieferung, Neue Datenformate, Fehler bei der Wandlung, Verbesserungsvorschlag
  • BiPRO eServiceplattform

    Allgemeiner Support zur Lieferung, Abbildung Organisationsstrukturen, Verbesserungsvorschlag
  • Anderes Thema

    Allgemeiner Support zum Thema ZVDB, Sonstige Fragen
Unterstützt von Jira Service Management
{"xsrfToken":"0984387940ed9369b04ef6a99c91d4b93d640b7b_lout","branding":{"id":"4","key":"gbsupport","name":"GDV & BiPRO","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/25","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#005a94","headerLinkHoverBGColor":"#005a94","headerBadgeColor":"#005a94"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8b231fc6-d340-474e-a9e0-1e8fe90aa701/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZjAxMzIxNi01NWU4LTQxZjgtYjRiYy1hMmY4ZDg5MzE2ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiMjMxZmM2LWQzNDAtNDc0ZS1hOWUwLTFlOGZlOTBhYTcwMSI6WyJyZWFkIl19LCJleHAiOjE3NTE0Njc5MDMsIm5iZiI6MTc1MTQ2NzMwM30.UFgFWPhx3jQJHcMT5xS95hQxDOdjL_nWFCbX2V8FoNA&client=0f013216-55e8-41f8-b4bc-a2f8d89316db&mode=fit","logoId":"8b231fc6-d340-474e-a9e0-1e8fe90aa701","isLogoAvailable":true,"helpCenterTitle":"Willkommen im nepatec Kundenportal","sharedPortalName":"nepatec Kundenportal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im nepatec Kundenportal","sharedPortalName":"nepatec Kundenportal","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the nepatec Help Center","sharedPortalName":"nepatec Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#2644f5","helpCenterTitleColor":"#172b4d","bannerMediaApiUrl":"https://api.media.atlassian.com/file/90fb57ef-aaa5-4cfb-9eed-c52b77d03fe5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZjAxMzIxNi01NWU4LTQxZjgtYjRiYy1hMmY4ZDg5MzE2ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkwZmI1N2VmLWFhYTUtNGNmYi05ZWVkLWM1MmI3N2QwM2ZlNSI6WyJyZWFkIl19LCJleHAiOjE3NTE0Njc5MDMsIm5iZiI6MTc1MTQ2NzMwM30.gdLt8XoO5cTxJeGekEoPQCFVdao9zI53GgeB7hDiua4&client=0f013216-55e8-41f8-b4bc-a2f8d89316db&height=300&mode=fit","bannerMediaApiFileId":"90fb57ef-aaa5-4cfb-9eed-c52b77d03fe5","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"gbsupport","projectId":12242,"serviceDeskId":4,"name":"GDV & BiPRO","description":"<p>Willkommen! Sie können aus den bereitgestellten Optionen eine GDV &amp; BiPRO Anfrage auswählen.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"47","name":"Abbildung Organisationsstrukturen","descriptionHtml":"","callToAction":"Abbildung Organisationsstrukturen","introHtml":"<p>Rückfrage und Support zu Organisationsstrukturen</p>","icon":12077,"iconUrl":"https://nepatec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12077","groups":[14],"key":""},{"id":"69","name":"Allgemeiner Support zum Thema ZVDB","descriptionHtml":"","callToAction":"Allgemeiner Support zum Thema ZVDB","introHtml":"<p>Allgemeiner Support zum Thema ZVDB</p>","icon":12042,"iconUrl":"https://nepatec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12042","groups":[15],"key":""},{"id":"43","name":"Allgemeiner Support zur Lieferung","descriptionHtml":"","callToAction":"Allgemeiner Support zur Lieferung","introHtml":"<p>Rückfragen zur Lieferung</p>","icon":12065,"iconUrl":"https://nepatec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12065","groups":[14,13],"key":""},{"id":"44","name":"Fehler bei der Wandlung","descriptionHtml":"","callToAction":"Fehler bei der Wandlung","introHtml":"<p>Rückfrage oder Fehlermeldung zur Wandlung von Vertragsdaten</p>","icon":12082,"iconUrl":"https://nepatec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12082","groups":[13],"key":""},{"id":"45","name":"Neue Datenformate","descriptionHtml":"","callToAction":"Neue Datenformate","introHtml":"<p>Rückfragen zur Wandlung neuer Datenformate</p>","icon":12085,"iconUrl":"https://nepatec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12085","groups":[13],"key":""},{"id":"46","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Ihr Anliegen passt zu keiner Kategorie? Dann verwenden Sie bitte dieses Formular.</p>","icon":12043,"iconUrl":"https://nepatec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12043","groups":[15],"key":""},{"id":"48","name":"Verbesserungsvorschlag","descriptionHtml":"","callToAction":"Verbesserungsvorschlag","introHtml":"<p>Sie haben einen allgemeinen Verbesserungsvorschlag? Wir sind ganz Ohr!</p>","icon":12179,"iconUrl":"https://nepatec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12179","groups":[14,13],"key":""}],"reqGroups":[{"id":13,"name":"Vertragsdatenaufbereitung"},{"id":14,"name":"BiPRO eServiceplattform"},{"id":15,"name":"Anderes Thema"}],"orderMapping":{"15":[69,46],"13":[43,45,44,48],"14":[43,47,48]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GBSUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZjAxMzIxNi01NWU4LTQxZjgtYjRiYy1hMmY4ZDg5MzE2ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjI0MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0Njg1MDMsIm5iZiI6MTc1MTQ2NzMwM30.DlFQxCWBeKJ9pDq0uRoJ-NO8H5Qcd-3AEPCG78QK4sk","targetCollection":"upload-project-12242","endpointUrl":"https://api.media.atlassian.com","clientId":"0f013216-55e8-41f8-b4bc-a2f8d89316db","tokenDurationInMins":20}},"sharedPortal":{"name":"nepatec Kundenportal","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nepatec","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0984387940ed9369b04ef6a99c91d4b93d640b7b_lout","baseUrl":"https://nepatec.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nepatec.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"40971520","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0f013216-55e8-41f8-b4bc-a2f8d89316db","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"12b6d06754d94a539eeb51f314c5331b","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}